Most frequent questions and answers
If you have received your dispatch email, it means it is on the way.
On occasions where deliveries are late, it can be due to events out of our control, but we will do our best, work with our couriers to get your order moving as quickly as possible. 
If your delivery date has passed, you can please contact us and have your order number ready.
As soon as your order is placed, it means it is being processed, it means you cannot cancel or edit your already placed order.
Please contact us immediately, by providing us with your:
Order Number
Product name and code of the item ordered
Product name and code of the item received
Picture and description of the incorrect item received.